Refunds
Returns
We hope you won't want to return any of our products but if you do please note that our policy lasts 28 days. If 28 days have gone by since your purchase, unfortunately we can't offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item and have issued you with a refund.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, please send us an email at hello@follywild.co.uk and send your item to: Folly & Wild, 15 Fernham Road, Faringdon, Oxfordshire, SN7 7JY
Shipping
To return your product, you should mail your product to: Folly & Wild, 15 Fernham Road, Faringdon, Oxfordshire, SN7 7JY. We recommend you purchase a trackable delivery for your own insurance.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable for returns however for damaged items we will refund your original delivery costs.