All ready made orders will be shipped in date order as quickly as possible (usually this is the same day, but in busier times this may take a couple of days, please let us know if you ned it urgently). Bespoke homeware is made to order and will take a few days to settle, we aim to get this dispatched within a week, however, again, if you need it for a special date you can contact us or comment in the box at checkout and request it to be delivered by a date and we will try and meet your wishes.
Yes, although please remember bespoke homeware is made to order so if you need a specific date it is worth asking on a contact form so we can reply with an expected turnaround. We try our hardest to meet everyone's needs. There is often some homeware in stock ready for local events so its good to ask if we can provide an alternative if our turnaround time doesn't suit you this time.
Yes! We have the most beautiful gift wrapping that not only looks cute, but is also eco friendly too. Hampers are available on request. Please contact us on the contact form. Additional costs apply
Yes most of our homeware products are refillable so don't throw away your pots. If you are local we can accept non Folly & Wild containers too, just email or message on WhatsApp and we will quote you a price when we have measured the ingredients needed..
Absolutely not, if you live in Faringdon SN7 we will hand deliver for free, if you are happy to come and pop into our local collection point Tribe Zero Waste, this is also free.
Unfortunately not. Folly & Wild is currently based in a residential area and we will update this when we finally have our business unit up and running.
Not a problem, just contact us with your order number and a couple of pictures of the packaging and damage, we will arrange a suitable replacement.
You can order scent testers online, the first 3 are free with the code 3forfree. You can smell the cold and hot scent throws by melting the wax in a wax melt burner.
No problems, message us on hello@follywild.co.uk or WhatsApp message us on +447540464422 with your budget and any special requests ad we will work with you to create the perfect gift.
We are ALWAYS willing to try and work to your specific needs, message us on +447540464422 or email on hello@follywild.co.uk and let us try and source the right container and right scent for you.
